Contacts

Procurement and Industrial Services Group

Access Control Service

Service Portal: Access Control Service

Accounting Services

Web site of the Accounting Services group

Accounts payable

Website of the section Accounts payable

Bookshop

Web site of the Library
open from 8:30 am to 6:00 pm

Cards Service

Email address to be used by the administrative services : cards.service@cern.ch
Email adress to be used for the visas : visa.hr@cern.ch

Submit a request to the Cards Service (via Service Portal)

Swiss and French cards
Office 33/1-024 open every morning: from 8:30 am to 12:30 pm, except the first two working days of the month: open all day.
Nakany Cynthia BINATE
Maria QUINTAS RODRIGUEZ
Gwenael HEMERY

Address : Bureau des cartes, HR Department, CERN, Esplanade des Particules, 1211 Geneva 23

 

Career transition measures

- Information and administration of the programme: Learning and Development Group (HR), Nathalie DUMEAUX

- Information and advice on training: Departmental Training Officer (DTO)

- Any other information: Human Resources Advisor (HRA)

CERN Housing Service

Web site of the Housing Service

CERN Pension Fund

Web site of the Pension Fund

CERN’s Insurance Manager

Change of home leave

CHIS Board

Web site of CHIS

Claims Office

Clubs Coordinating Committee (CCC)

Web site web of the Clubs Coordinating Committee (CCC)
President: Rachel BRAY

Compensation & Benefits (for Staff members)

Crédit Agricole Bank

Office on Prévessin site, building 866, open

Tuesday 9:00 - 12:00 h 14:15 - 17:00 h
Wednesday 9:00 - 12:00 h 13:30 - 17:00 h
Thursday 9:00 - 12:00 h 14:15 - 17:00 h
Friday 9:00 - 12:00 h 13:30 - 17:00 h

(Closed from Saturday to Monday.)

Phone: 77072

CWT

CERN's travel agent: CWT (link is external)

From March 23rd until further notice:

Office open from 9 a.m. to 12:30 p.m. and from 2 p.m. to 5 p.m.

Phone number: 74497

Useful information available on CWT's web site

Department Planification Officers (DPO)

List of DPO

Department secretariat (DAO)

List of DAO

Department Security Officer (DSO)

List of DSO

Departmental Inventory Assistants (DIA)

List of the DIA

Departmental Inventory Manager (DIM)

List of DIM

Departmental Key Assistant (DKA)

List of DKA

Departmental Key Managers (DKM)

List of DKM

Departmental Training Officer (DTO)

List of DTO

Editorial Content Development

Education Fees Service

Employment attestations

EP Departmental Secretariat

Web site of EP Department

EU Projects Office

Experiments' Secretariats

See the website of EP Administration.

Family Affairs Service

Changes of family situation and family allowances
(for Staff and Fellows)

Fellows, Associates, Students and Apprentices Programmes Coordinators

List of coordinators

Fire Brigade

Phone: 74444
Web Site of the Fire Brigade

French Customs Office

  • Address:

Route de Genève
F - 01216 Ferney-Voltaire

  • Contact:

Phone Standard : +33 (0)9 70 27 31 83

Phone Mrs Neuville: +33 (0)9 70 27 31 81

Phone Mrs Dolci: +33 (0)9 70 27 31 79

  • Opening hours:

Monday to Friday from 7:30am to 12pm and from1:30pm to 5pm

It is recommended to take an appointment.

General Accounting

Web site of the General Accounting section

General safety

Grey Book Secretariat

For updates to the institute data: info-greybook-institutes@cern.ch

See also: Web site of the Grey Book

Guards Service

Phone: 78877, 78878, 78879
Building 890
Alltime

Home leave

Human Resources Advisers (HRA)

List of HRA

Induction programme

- http://hr-dep.web.cern.ch/content/learning-development-contacts#induction

- First part - monthly session
Email: Monthly.Induction@cern.ch

- Second part - trimestrial session:
Email: Quarterly.Induction@cern.ch

INFN Associates contracts coordinator

List of coordinators

Installation indemnity

Installation Service

Installation service web site

The Installation Service office will be located in 56/R-006.
A member of the team will be available at this location every day (except Wednesday) between 2.30 p.m. and 3.30 p.m. for the submission, signature and collection of documents only.

All requests must now be submitted in the first instance via the CERN Service Portal.

Internal Mail Office

Office: 555/R-002
open from 7:30 to 12:00 am and from 1:00 to 4:30 pm

Internal Taxation

International Relations Office

International SOS

Job shadowing placements (up to one month)

Knowledge Transfer

Web site of the Knowledge Transfer group

- for non-disclosure agreements:
Myriam AYASS

Learning and Development

Web site of the Learning & Development group

Leave

Legal Service

Phone of the secretariat: 73398
Web site of the Legal Service

Library

Web site of the Library

Locks and Keys Service

Web site of the Locks and Keys Service.

Medical Service

Web site of the Medical Service

MERIT Coordinators

MICE service Procurement

Mobility Centre

Office cantonal de la population et des migrations (OCPM)

Office cantonal de la population et des migrations

route de Chancy 88 
1213 Onex

or

Mail only:

Office cantonal de la population et des migrations 
case postale 2652 
1211 Genève 2

Office of Data Privacy (ODP)

Office of the IPT Department Head

Official Travel

Overtime, stand-by duty and shift work

Personnel Accounting

Web site of the Personnel Accounting section

Conference Accounting Service: Claims office.

PostFinance

Office on Meyrin site, building 500

Pre-retirement programme

Press Office

Procurement Service

Re-installation indemnity

Reception and Access Control Service

The Reception and Access Control Service via the CERN Service Portal.

Records Office

Office open from 8:30 to 12:30 am
Formalities on taking up appointment (for Associates and Students)
- Management of personal administrative records
 

Recruitment Unit

Registration Service

The Registration Service via the CERN Service Portal.

Relations with Host States Service

Resource planning and Control

Russian visa Service

Safety Training Service

Web site of the Safety Training Service

Salaries Office

Salaries Office - Annual internal taxation certificate

Security Service

Service des impôts des particuliers du centre des finances publiques de Valserhône (SIP)

Opening hours:

  • Mondays and Thursdays from 8.30 a.m. to noon and from 1.30 p.m. to 4 p.m.;
  • Wednesdays and Fridays from 8.30 a.m. to noon.

The service is accessible by e-mail or by phone (+33 4 50 56 69 40).

These services are generally provided in French but can also be provided in basic English and are only relevant for taxpayers domiciled in the Ain. By logging into their “espace particulier” online, users can contact their SIP using their secure messaging and/or request an appointment with the relevant department. 

 

Service Desk

Web site of the Service Desk

Shipping service

Emails for the Shipping service:

Website:Supply Chain services

Short-term internships (practical traineeships lasting between one and six months)

Social Affairs Service

Social Affairs Service website.
Members of this Service.

Social Media service

Staff Association

Web site of the Staff Association

Storage, Recuperation and Sales Service

Storage, Recuperation and Sales service / Sales Office

Jean-François Ecarnot

E-mail: jean-francois.ecarnot@cern.ch
 
Storage, Recuperation and Sales service / Sales Office 
IPT-DI 
Office : 6412/R-001 
 
Phone: +41 22 76 75782
Mobile phone: +41 75 411 28 95 
 
For sales: open on Thursdays from 1.30pm to 4.00pm

Teacher and Student Programmes

Telework

Temporary Labour Office

Treasury Services

UBS Bank

Office on Meyrin site, building 500

Unemployment Insurance Service

UNIQA

Web site of CHIS - UNIQA

Users Office

Visiting Research Team and Collaboration Accounting

Visits Service

Bldg 33-R-004

Phone numbers: 72310, 72757, 74052

Website: http://visit.cern/