Procurement and Industrial Services Group

Access Control Service

Service Portal: Access Control Service

Accounting Services

Web site of the Accounting Services group

Accounts payable

Website of the section Accounts payable


Web site of the Library
open from 8:30 am to 6:00 pm

Cards Service

Email address to be used by the administrative services only :
Email adress to be used for the visas :

Submit a request to the Cards Service (via Service Portal)

Swiss and French cards
Office 33/1-024 COVID-19 INFORMATION: Office currently closed to the public, Service operating according to FAQ.
Gwenael HEMERY

Address : Bureau des cartes, HR Department, CERN, Esplanade des Particules, 1211 Geneva 23


Career transition measures

- Information and administration of the programme: Learning and Development Group (HR), Nathalie DUMEAUX.

- Information and advice on training: Departmental Training Officer (DTO).

- Any other information: Human Resources Advisor (HRA).

CERN Housing Service

Web site of the Housing Service

CERN Mobility Centre

Phone: +41 22 767 2228

Building 6167

CERN Pension Fund

Web site of the Pension Fund

CERN’s Insurance Manager

Change of home leave

CHIS Board

Web site of CHIS

Claims Office



Clubs Coordinating Committee (CCC)

Web site of the Clubs Coordinating Committee (CCC)
President: Rachel BRAY

Compensation & Benefits (for Staff members)

Crédit Agricole Bank

Office on Prévessin site, building 866, open

Tuesday 9:00 - 12:00 h 14:15 - 17:00 h
Wednesday 9:00 - 12:00 h 13:30 - 17:00 h
Thursday 9:00 - 12:00 h 14:15 - 17:00 h
Friday 9:00 - 12:00 h 13:30 - 17:00 h

(Closed from Saturday to Monday.)

Phone: 77072


Office open from 9 a.m. to 12:30 p.m. and from 2 p.m. to 5 p.m.

Phone number: +41 22 767 4497

Department Planification Officers (DPO)

List of DPO

Department secretariat (DAO)

List of DAO

Department Security Officer (DSO)

List of DSO

Departmental Inventory Assistants (DIA)

List of the DIA

Departmental Inventory Manager (DIM)

List of DIM

Departmental Key Assistant (DKA)

List of DKA

Departmental Key Managers (DKM)

List of DKM

Departmental Training Officer (DTO)

List of DTO

Deputy Money Laundering Reporting Officer (Deputy MLRO)

Editorial Content Development

Education Fees Service

Employment attestations

EP Departmental Secretariat

Web site of EP Department

EU Projects Office

Experiments' Secretariats

See the website of EP Administration.

External Funds Financial Management Service

Family Affairs Service

Changes of family situation and family allowances
(for Staff and Fellows)

Fellows, Associates, Students and Apprentices Programmes Coordinators

List of coordinators

Fire Brigade

Phone: +41 22 767 4444
Web Site of the Fire Brigade

French Customs Office

  • Address:

Route de Genève
F - 01216 Ferney-Voltaire

  • Contact:

Phone Standard : +33 (0)9 70 27 31 83

Phone Mrs Neuville: +33 (0)9 70 27 31 81

Phone Mrs Dolci: +33 (0)9 70 27 31 79

  • Opening hours:

Monday to Friday from 7:30am to 12pm and from1:30pm to 5pm

It is recommended to take an appointment.

General Accounting

Web site of the General Accounting section

General safety

Grey Book Secretariat

For updates to the institute data:

See also: Web site of the Grey Book

Guards Service

Phone: +41 22 767 8877, +41 22 767 8878, +41 22 767 8879
Building 890

Helpline Covid-19 CERN

Phone: +41 22 766 7777

Home leave

HR Legal service

HR Official Travel

Human Resources Advisers (HRA)

List of HRA

Induction programme


- First part - monthly session

- Second part - trimestrial session:

INFN Associates contracts coordinator

List of coordinators

Installation indemnity

Installation Service

Installation service web site

The Installation Service office will be located in 56/R-006.
A member of the team will be available at this location every day (except Wednesday) between 2.30 p.m. and 3.30 p.m. for the submission, signature and collection of documents only.

All requests must now be submitted in the first instance via the CERN Service Portal.

Internal Mail Office

Office: 555/R-002
Open from 7:30 to 12:00 am and from 1:00 to 4:30 pm

For more information:

Internal Taxation

International Relations Office

International SOS

Job shadowing placements (up to one month)

Knowledge Transfer

Web site of the Knowledge Transfer group

- for non-disclosure agreements:
Myriam AYASS

Learning and Development

Web site of the Learning & Development group


Legal Service

Phone of the secretariat: +41 22 767 3398
Web site of the Legal Service


Web site of the Library

Locks and Keys Service

Web site of the Locks and Keys Service.

Medical Service

Web site of the Medical Service

MERIT Coordinators

MICE service Procurement

Money Laundering Reporting Officer (MLRO)

Office cantonal de la population et des migrations (OCPM)

Office cantonal de la population et des migrations

route de Chancy 88 
1213 Onex


Mail only:

Office cantonal de la population et des migrations 
case postale 2652 
1211 Genève 2

Office of Data Privacy (ODP)

Office of the IPT Department Head

Official Travel

Overtime, stand-by duty and shift work

Personnel Accounting

Accounting service for conferences organized by CERN : Claims office


Office on Meyrin site, building 500

Pre-retirement programme

Press Office

Procurement Service

Re-installation indemnity

Reception and Access Control Service

The Reception and Access Control Service via the CERN Service Portal.

Records Office

Office open from 8:30 to 12:30 am
- Management of personal administrative records

Registration Service

The Registration Service via the CERN Service Portal.

Relations with Host States Service

Resource planning and Control

Russian visa Service

Safety Training Service

Web site of the Safety Training Service

Salaries Office

Salaries Office - Annual internal taxation certificate

Security Service

Service des impôts des particuliers du centre des finances publiques de Valserhône (SIP)

Opening hours:

  • Mondays and Thursdays from 8.30 a.m. to noon and from 1.30 p.m. to 4 p.m.;
  • Wednesdays and Fridays from 8.30 a.m. to noon.

The service is accessible by e-mail or by phone (+33 4 50 56 69 40).

These services are generally provided in French but can also be provided in basic English and are only relevant for taxpayers domiciled in the Ain. By logging into their “espace particulier” online, users can contact their SIP using their secure messaging and/or request an appointment with the relevant department. 


Service Desk

Web site of the Service Desk

Shipping service

Emails for the Shipping service:

Website:Supply Chain services

Short-term internships (practical traineeships lasting between one and six months)

Social Affairs Service

Social Affairs Service website.
Members of this Service.

Social Media service

Staff Association

Web site of the Staff Association

Staff Recruitment team

Storage, Recuperation and Sales service / Sales Office

Jean-François Ecarnot

Storage, Recuperation and Sales service / Sales Office 
Office : 6412/R-001 
Phone: +41 22 76 75782
Mobile phone: +41 75 411 28 95 
For sales: open on Thursdays from 1.30pm to 4.00pm


Teacher and Student Programmes


Temporary Labour Office

Treasury Services

UBS Bank

Office on Meyrin site, building 500

Unemployment Insurance Service


Web site of CHIS - UNIQA

Users Office

Visiting Research Team and Collaboration Accounting

Visits Service

Building 33/R-004

Phone numbers: +41 22 767 2310, +41 22 767 2757, +41 22 767 4052