Visitors cards: Access to CERN for visitors and conference participants

Applicable to:  Visitors and conference participants who do not have a CERN access card

General

The conditions of access to the fenced parts of the CERN site are defined in Operational Circular No. 2 and the accompanying Implementation Measures.

Visitors may come to CERN:

  • for individual (guests) or group visits;
  • to attend conferences on the CERN site;
  • to participate in guided tours organised by the Visits Service.

These visitors must be in possession of a CERN visitor card, which must be worn where it can be easily seen. The visitor card bears the holder, who is the only person permitted to use it, and its maximum period of validity is the duration of the visit or conference.

This card allows the holder access to the CERN site when presented to the security guards on duty. Nevertheless, it does not allow access to controlled-access areas unless the holder has a special authorization or is accompanied by an authorized person (guide, guarantor, etc...).

It will no longer be possible for holders of a CERN access card to be accompanied by persons who do not hold a visitor card.

N.B.: visitors who remain outside the fenced parts of the site, for example in the permanent exhibition areas (Microcosm and the Globe) or in the CERN shop, do not need a visitor card.

Visitors and participants in tours and conferences arriving at CERN by private transport may park in the visitors’ car park adjacent to the Globe, except in the park and ride (P+R) area. By default, they are permitted to enter and leave the car park only once.
In certain cases, holders of a visitor card may obtain a "laissez-passer" sticker allowing them to bring their vehicle onto the CERN sites. 

Procedure

1. Obtaining a visitor card

1.1 For individual visitors or groups of visitors

If individual visitors or groups of visitors wish to visit a person present on the CERN site, whether in a professional or a private capacity, a member of the personnel must vouch for the compatibility of the visit with CERN's activities and must apply for the visitor card(s).
This guarantor must be:

The guarantor must apply for the visitor card in advance by completing the Request for a CERN visitor card (individual visitors or groups), providing the following information:

  • the name of the person whom the visitor is coming to see (the CERN guarantor), if different to the person submitting the application,
  • the reason for the visit,
  • the date and time of arrival and departure,
  • the following details for each visitor:
    • surname, first name,
    • nationality,
    • e-mail address,
    • phone number,
    • date and place of birth,
    • vehicle registration number if the visitor is coming by car and cannot park in the Globe car park. 

Each application may include up to 10 persons. Several applications can be made in the event of a larger group.

Applications for visitor cards valid for a period of more than two days will be examined individually by the head of security.

When the application has been approved by the Reception and Access Control Service, confirmation, along with the visitor card itself, is sent to the requestor and the guarantor, who are then responsible for forwarding the information to the visitor(s) concerned. If the requestor provided the e-mail addresses of the visitor(s) in the application, they will also receive this confirmation. It is important to note that the requestor and the guarantor are responsible for informing the visitor(s) of the procedure to be followed and for sending them the visitor card(s).

On the day of the visit, the guarantor or visitor must go to the printing terminal in Building 33 (Main Reception), enter the unique code that they have received, select the name(s) of the person or persons concerned and collect the visitor card(s) from the security guard on duty, presenting a valid identity document.

Outside the opening hours of the Main Reception, visitor cards can be collected from the security guard on duty at Entrance B.

“Laissez-passer” stickers are also produced by the security guard on duty and given to the visitor, along with the visitor card.

N. B.: If an unannounced visitor arrives at the Reception in Building 33, the security guard on duty there contacts the guarantor to check that the visit is legitimate. The guarantor then follows the procedure above to produce the visitor card.

1.2 For participants in a conference (or workshop or seminar) on the CERN site

If the conference organiser is a member of the personnel, he or she is considered to be the CERN guarantor for all participants. If the organiser is not a member of the personnel, another person involved in the organisation of the event who is a member of the personnel must act as the guarantor.
No visitor cards can be issued to accompanying persons who are not on the list of conference participants.

The CERN conference organiser creates the event in Indico. The organiser then activates visitor card management using the “CERN visitor badges” option in the “Logistics” menu. At the time of activation, the organiser indicates which registration forms will be used to give access. The participants must register online using one of the forms indicated. The organiser then individually confirms each participant’s right to access the site in Indico and the participants receive an e-mail asking them to fill in their nationality and date and place of birth online (in an Indico form). When this information has been submitted, each participant receives an e-mail containing a reservation code and a visitor card, which should be printed in A4 format and then folded into four to obtain an A6 format.

The conference organiser may customise the back of the card, adding specific information pertaining to the conference, such as its logo.

The organiser may also at any time withdraw access from or grant access to a participant whose name appears on the Indico list.

On the day of the event, participants must be able to show their visitor cards, along with a valid identity document, to the security guard on duty at Reception in Building 33. A badge holder is distributed on arrival, so that the visitor card can be worn where it can be easily seen. Any participant who forgets to bring a visitor card may request that a replacement be printed by entering the reservation code at the terminal provided for this purpose at Reception or presenting it to the security guard at Entrance B.

1.3 For participants in guided tours organised by the Visits Service

The Visits Service website outlines the procedure and conditions applicable to the organisation of various types of tour: tours for pupils and students, tours for groups, tours for individuals and private visits.

The organiser submits a tour organisation request on the site myvisits.cern.ch (Guided tours). Organisers who have no connection to CERN can request that a CERN Lightweight Account be created for them. When the visit has been approved by the Visits Service, the organiser receives an e-mail requesting additional information for each visitor (surname, first name, date of birth, city and country of birth).

The Visits Service then prints the visitor cards, which are distributed to the visitors by the staff on the reception desk at the Main Reception in Building 33. These cards are in the same format as the individual visitor cards.

2. Parking and access to the CERN site for private vehicles and coaches

2.1 Private vehicles

Visitors and participants in tours and conferences should normally park their private vehicles in the Globe car park, except in the P+R area, if their visit takes place on the Meyrin site and is within walking distance.
By default, they are permitted to enter and leave the car park once. For an event lasting two days or more, they must report to Reception in Building 33 or to the intercom of the parking entrance outside working hours with their visitor card or special badge to be granted an additional entry.

Where bringing a car onto the CERN site is justified, for example if the venue is some distance away, holders of visitor cards can obtain "laissez-passer" stickers for their private vehicles. The need for these stickers must be indicated and substantiated in the visitor card application. The stickers, which are produced by the Reception and Access Control Service, bear the relevant vehicle registration number and are valid for the same period as the holder's visitor card.

2.2 Coaches

Coaches are permitted to enter the CERN site to drop off or pick up participants in visits or conferences at the event venue.

If a coach is to be used:

  • conference organisers must notify the Reception and Access Control Service and provide the details of the driver(s) (surname, first name) and the coach itself (model, registration number);
  • tour organisers must provide the details of the driver(s) (surname, first name, date of birth, town and country of birth and registration number) when booking the guided tour.

Special parking spaces for coaches are provided in the Globe car park, outside the Meyrin site.
By default, coaches are permitted to enter and leave the car park only once. For an event lasting two days or more, the coach driver must report to Reception in Building 33 in order to be granted an additional entry. Coaches may not be parked on the CERN site.

Revisions 

No revision Modifications Approved
1 If the visitor plans to come to CERN with his car, a visitor's parking ticket may be requested in advance by providing the service concerned with his car number plates. 17.12.2010
2 "Special badges" are created either using a Word template or using "Indico", as detailed in the CERN Printshop instructions. 21.10.2013
3 Update of the content to the new OC 2: contractor's personnel no longer entitled to request visitor's cards; visitors park their vehicles on the parking lot closed to the Globe 04.03.2015
4 Visible wearing of a badge. 02.05.2018