Service Portal: Access Control Service

Web site of the Accounting Services group

Website of the section Accounts payable

For more details, cf. Accounts receivable, invoicing and payment.

Web site of the Library
open from 9 am to 5 pm

The Service Element Car Plates services is part of the Mobility services.

Maria QUINTAS RODRIGUEZ, phone +41 22 767 9494
Anne-Sophie VERBRUGGHEN, phone +41 22 766 5084
Qendresa OSMANI, phone +41 22 766 0717

Address: Cards Service, HR Department, CERN, Esplanade des Particules, 1211 Geneva 23

Depending on the case, please contact:

• cards.service@cern.ch for administrative services only (departmental secretariats, HR services),
• visa.hr@cern.ch for visa requests,
• Submit a request to the Cards Service (via Service Portal) for members of the personnel,
• CERN Community Support Centre (building 33 from 7 a.m. to 6.30 p.m. Monday to Friday) for the submission of documents, the return and withdrawal of cards.

- Information and administration of the programme: Learning and Development Group (HR), Nathalie DUMEAUX

- Information and advice on training: Departmental Training Officer (DTO) via Roles.

- Any other information: Human Resources Advisor (HRA)

Phone number: +41-22-767-7777.

Opening hours: from 7.00 am to 6.30 pm, Monday to Friday.

Building 33.

Services available: contractor registration, deliver of access cards and professional visitor cards, biometry registration and dosimeter distribution, delivery of Swiss legitimation and French MAE cards, online training stations and general online and on-site assistance.

More information about the CERN Community Support Centre (bldg 33).

Phone number: +41-22-767-7777.

Opening hours: from 7.00 am to 6.30 pm, Monday to Friday.

Building 33.

Services available: contractor registration, deliver of access cards and professional visitor cards, biometry registration and dosimeter distribution, online training stations and general online and on-site assistance.

More information about the CERN Community Support Centre (bldg 33).

Phone number: +41 22 767 0500

Phone: 74444
Web Site of the CERN Fire and Rescue Service

Web site of the Housing Service

Open Monday to Friday non stop from 8.00 a.m. to 5.00 p.m.

Phone: +41 22 767 2228

Building 6167

The CERN Mobility Centre is in charge of the following activities:

https://cern.service-now.com/service-portal/?id=customer_service&name=passenger-mobility

Web site of the Pension Fund

Carmelo SAITTA

Eva LECHENARD

CERN’s General Insurances web site

For assistance and support please send an email to the CERNphone support team or open a ticket in ServiceNow.

Fanny CANTIN
Sandrine MIGUEIS CORREIA

Web site of CHIS

Web site of the Clubs Coordinating Committee (CCC)
President: Michael JAUSSI

Eva STERN

For questions or assistance, please refer to the appropriate contact below:

• Policy-related questions:

Please contact your STEPS representative directly.

• Administrative or procedural questions:

Please contact our team at Eligibility-Framework-Coordination@cern.ch.

• Contact via the Service Portal for the summer students from the Member states: Recruitment Support for Hiring Teams (Managers, Representatives, DAO, DPO, ...)
• Contact for the summer students from the Non-member states: Nms.summerstudent@cern.ch

Site web

Office on Prévessin site, building 866, open

(Closed from Saturday to Monday.)

Phone: 77072

List of DPO via Roles.

List of DSO via Roles.

List of the DIOs via Roles.

Role and responsibilities of the DIOs.

List of the DIA via Roles.

List of DIM via Roles.

List of DKA via Roles.

List of DKM via Roles.

The list of DSMs is available via Roles.

List of DTO via Roles.

Benjamin LOUBLIER

http://international-relations.web.cern.ch/eco/Editorial-Content-Develo…

https://cern.egencia.ch/

Opening hours : 9am - 7pm.

Phone number : +41 44 516 0020

Emergencies available 24/7/365

Records office

Web site of EP Department

Website: https://cerneu.web.cern.ch/contact-us.

See the website of EP Administration.

Changes of family situation and family benefits.

• Address:

Route de Genève
F - 01216 Ferney-Voltaire

• Contact:

Phone Standard : +33 (0)9 70 27 31 83

Phone Mr Vitry: +33 (0)9 70 27 31 68

• Opening hours:

Monday to Friday from 7:30am to 12pm and from 1:30pm to 5pm

It is recommended to take an appointment.

Web site of the General Accounting section

Website: https://hse.cern/content/hse-services

For updates to the institute data: info-greybook-institutes@cern.ch

See also: Web site of the Grey Book

Information available via the Service Portal.

Téléphone: +41 22 766 77 77

Contact via the Services portal: Recruitment support for Hiring teams (Managers, Representatives, DAO, DPO, etc.) or contact the Talent Acquisition team from CERN.

List of HRA

Steeve JOURDAN

- https://hr.web.cern.ch/joining-cern

- First part - monthly session: 
Email: welcomesession-registration@cern.ch

- Second part - trimestrial session:
Email: onboarding.support@cern.ch

Nadège BORDON
Anne KAUFFMANN

Installation service web site.

All requests must now be submitted via the CERN Service Portal.

Web site of the International Relations Office

Website: https://www.internationalsos.com/locations#Switzerland

Web site of the Knowledge Transfer group

- for non-disclosure agreements:
Myriam AYASS

Web site of the Learning & Development group.

Phone of the secretariat: +41 22 766 2669 / 5323
Web site of the Legal Service

Web site of the Library

Web site of the Locks and Keys Service.

Access to the Locks and Keys service via the Service Portal.

Office: 555/R-002
Open from 7:30 to 12:00 am and from 1:00 to 4:30 pm

For more information: Post Mail Service via the Portal service.

Web site of the Medical Service

Website: https://fpmice.web.cern.ch/

Office cantonal de la population et des migrations

route de Chancy 88 
1213 Onex

or

Mail only:

Office cantonal de la population et des migrations 
case postale 2652 
1211 Genève 2

Web site of the Office of Data Privacy (ODP)

Fanny CANTIN

Accounting service for conferences organized by CERN : Claims office

https://home.cern/press

Who to contact: https://procurement.web.cern.ch/contact/who-contact-cern

protocol.office@cern.ch 

Members of the Recruitment Service

Website of the Relations with Host States Service

Web site of the Resource, Planning and Control group

Web site of the Safety Training Service

To create a ticket to the Functional Element Person Bank Account Details via the Service Portal.

Web site of the Service Desk

Emails for the Shipping service:

• Import:shipping-import@cern.ch
• Export:shipping-export@cern.ch

Website: Supply Chain services

Contact via the Services Portal: Recruitment support for Hiring Teams (Managers, Representatives, DAO, DPO,...).

Information available via the Service Portal.

Social Affairs service website.
Members of this Service.

Web site of the Staff Association

https://recuperation-sales.web.cern.ch/en

Storage, Recuperation and Sales service / Sales Office 
SCE-SSC-CS
Office : 6412/R-001 
 
Phone: +41 22 767 5782
Mobile phone: +41 75 411 28 95 
 
For sales: open on Thursdays from 8.30am to 11:30am and from 1:30pm to 4.00pm.

Website: https://recuperation-sales.web.cern.ch/

hr.telework@cern.ch

Véronique ANGELINI
Web site of the Procurement and Industrial Services Group

Web Site of the Third-party accounts service.

Virginie Galvin / Géraldine Ballet

Office on Meyrin site, building 500.

Web site of CHIS - UNIQA

Users Office web site

Opening hours:

The SIP is open to the public on Mondays, Tuesdays, Wednesdays and Thursdays from 8.30 am to 12.30 pm (closed on Fridays).

Service des impôts des particuliers (SIP) 
SIP de Valserhône
11 rue Ampère
CS 70619
01206 BELLEGARDE-SUR-VALSERINE CEDEX

The service is accessible by e-mail or by phone (+33 4 50 56 69 40).

These services are generally provided in French but can also be provided in basic English and are only relevant for taxpayers domiciled in the Ain. By logging into their “espace particulier” on the website impots.gouv.fr, users can now contact their SIP using their secure messaging and/or request a telephone or a physical appointment with the relevant department from the heading “Contacts et RDV”.

Building 86/R-001.

Phone number: +41 22 767 2310.

Website: http://visit.cern/